Understanding visitors’ experiences at Portuguese literary museums: An analysis of TripAdvisor reviews
نویسندگان
چکیده
In tourism studies, the analysis of online review websites is a gateway to understanding visitors’ experiences. After producing an updated inventory literary museums in Portugal, this exploratory and qualitative research examines experience at Portuguese museums, as revealed by national international visitors on TripAdvisor. absence studies these cultural attractions, paper addresses gap, using NVivo R.1.6 software thematic identify common experiential tropes spontaneous feedback. The findings indicate that most reviewers perceive platform for gaining knowledge about authors, work historical context. results also reveal writers’ objects (even when replicas), curational options, tour guiding staff contribute significantly sensing connection with author, stepping into past co-creating aura authenticity museum experience.
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ژورنال
عنوان ژورنال: European Journal of Tourism Research
سال: 2023
ISSN: ['1994-7658']
DOI: https://doi.org/10.54055/ejtr.v33i.2839